While all roofers have slightly different ways of working on a project, there are a few red flags to look for when hiring a roofing contractor. A roof replacement is a significant investment. So, you must work with a reliable and trusted roofing contractor like Republic Roofing that truly stands behind its products and services. Roofing repairs/replacement is one of the biggest undertakings for every homeowner due to the financial impact it has and the functional influence it will have on your home.
Like any other industry, the roofing industry has plenty of businesses competing. While some of them are honest and dependable, the others are just after your hard-earned money. If you are looking for a reputable roofer, look out for the following red flags to avoid making a bad decision:
1. They Hesitate to Show their Licenses
Every legitimate roofer will have a license and you need to see it before even commencing discussions. Not just the license, check all their certifications. And it’s not at all awkward because it is a part of the due diligence process for every homeowner. Ensure that the roofer has the permits to work in the state. They must also have the right training and must be covered by multiple insurance companies to at least meet a basic standard. They must possess both workers’ compensation and liability insurance.
2. Poor Communication Skills
Firstly, the roofer must be prompt in getting back to your queries no matter the medium – email, call or chat. Roofing contracts also have a lot of fine print and the company’s executives must have the communication skills to explain each clause clearly without mincing words. Also, should you have any queries during your initial discussions; they must patiently respond to them even if it means repeating a clarification repeatedly.
3. Incredulously Low Estimates
Some roofers are just too desperate to get business. As a result, they quote too low compared to other competitors. This is a big red flag because almost always because they cover this low cost with poor quality material choice and poor workmanship. If you see the quote is very low, you need to ask them why. Furthermore, if the payment terms are quite different from other roofing agents, you need to ask them about this. Remember, legit roofing estimates usually have quotes within a particular range.
4. No Customer Reviews/References/Digital Footprint
One of the biggest drawbacks is if they do not have any presence online. It’s a big NO in today’s businesses where almost everything is online. Moreover, these websites and search engines must have legitimate reviews from customers (and in good numbers). You can even directly ask for the contact details of some of their previous clients so that you can get their testimony. If the roofer refuses, it is a red flag.
5. Intense Pressure to Sign Today
Getting your roof replaced is a big decision. But, if the roofer is insisting you sign up on the same day itself (in return for a discount that you cannot miss), it is a big red flag. They are just doing it to meet their internal sales target. And more likely, they will not care about you once you sign the contract. Expect them to do poor-quality work.
These are some of the red flags you should not overlook. Republic Roofing is one of the leading and well-established local roofing contractors with an impeccable track record of providing top-quality roofing services in the region. To learn more, give us a call at 901-459-3259 and schedule a FREE consultation with one of our roofing experts today. We service areas in Lakeland, Germantown, Bartlett, Memphis, and Collierville, TN.